Privacy Policy

Introduction

Fantastic Glasses is committed to protecting your privacy and securing your personal information. This policy explains how we collect, use, and safeguard the data you provide when using our website and services. By using our website and services, you consent to the practices outlined below.

Information We Collect

We may collect the following categories of information:

• Personal Information — Name, email address, phone number, billing and shipping address, and payment details when you make a purchase or sign up for our services.
• SMS Information — Phone numbers and names for text message personalization when you opt in to SMS communications.
• Usage Data — IP addresses, browser types, device information, and browsing behavior collected automatically when you visit our website.
• Consent Records — Documentation of your agreement to receive communications from us.

How We Use Your Information

We use the information we collect to:

• Process transactions and deliver products and services
• Respond to inquiries and provide customer support
• Send promotional offers and marketing messages via email or SMS (with your consent)
• Improve our website, products, and services
• Meet legal and regulatory requirements

SMS / Text Messaging Terms

If you opt in to receive text messages from Fantastic Glasses:

• Messages may include appointment reminders, order updates, and promotional offers.
• You can opt out at any time by replying "STOP" or calling us at 587-997-3937.
• We do not share your phone number with third-party providers. All communications are handled internally.
• Message and data rates may apply.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. Exceptions exist only when legally required or as necessary to process insurance claims on your behalf.

Your Choices

You have the right to:

• Unsubscribe from marketing emails at any time
• Opt out of SMS communications by replying "STOP"
• Request access to the personal information we hold about you
• Request deletion of your personal information

To exercise any of these rights, contact us using the information below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no data transmission over the Internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

Policy Updates

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or your personal information, please contact us:

Fantastic Glasses
Unit 401, 235 Milligan Dr
Okotoks, AB T1S 0B8
Phone: 587-997-3937
Email: [email protected]